Guides

Response Codes

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Response Code & Response Text

Response CodeResponse TextDescription
00SuccessReturned if request completed successfully.
01Parameter –InvalidReturned if any parameter is invalid or missing.
02Processor –InvalidReturned if partner identifier [PartnerCode] is invalid.
03Duplicate RequestReturned if the RequestIDis the exact same as another request.
04Program –InvalidReturned if BIN/program is invalid.
05Program –BlockedReturned if BIN/program is blocked.
06Payment Type-InvalidReturned if Paymenttype is invalid for the corresponding Program.
20Account –InvalidReturned if account is invalid.
22Account –ClosedReturned if account is closed.
23Account -Not ReloadableReturned if account is not reloadable.
24Account –ExpiredReturned if account is expired.
25Account -Lost/StolenReturned if account is lost or stolen.
26Account -Not ActiveReturned if account is not active.
27Account -Blocked by PartnerReturned if account is blocked by Partner.
28Account -Blocked by Green DotReturned if account is blocked by Green Dot.
39Invalid Per Transaction Green Dot Program Limit AmountReturned if total amount transacted by customer is not in the per transaction limit range.
40Exceeds Daily Retailer LimitsReturned if total amount transacted by customer exceeded retailer daily limits.
41Exceeds Daily Green Dot Program Limits –CountReturned if total number of transactions performed by customer exceeded Green Dot's daily limits.
42Exceeds Daily Green Dot Program Limits –AmountReturned if total amount transacted by customer exceeded Green Dot's daily limits.
43Exceeds Weekly Green Dot Program Limits –CountReturned if total number of transactions performed by customer exceeded Green Dot's weekly limits.
44Exceeds Weekly Green Dot Program Limits –AmountReturned if total amount transacted by customer exceeded Green Dot's weekly limits.
45Exceeds Monthly Green Dot Program Limits –CountReturned if total number of transactions performed by customer exceeded Green Dot's monthly limits.
46Exceeds Monthly Green Dot Program Limits -AmountReturned if total amount transacted by customer exceeded Green Dot's monthly limits.
47Invalid Amount –Either Does Not Meet Minimum or Exceeds Maximum AmountReturned if transaction amount is invalid.
48Exceeds Partner Daily Load Limits -CountReturned if total number of transactions performed by customer exceeded Partner's daily count limits.
49Exceeds Partner Daily Load Limits -AmountReturned if total amount transacted by customer exceeded Partner's daily amount limits.
50Exceeds Max Account BalanceReturned if total amount transacted by customer exceeded maximum account balance.
51Exceeds IP Audit LimitReturned if total number of web attempts performed by customer from the same IP exceeds Green Dot’s Limits
52ANI –Blocked by Green DotReturned if the ANI or customer’s phone number is black listed in Green Dot’s system
53Exceeds Partner Weekly Load Limits -CountReturned if total number of transactions performed by customer exceeded Partner's weekly count limits.
54Exceeds Partner Weekly Load Limits -AmountReturned if total amount transacted by customer exceeded Partner's weekly amount limits.
55Exceeds Partner Monthly Load Limits -CountReturned if total number of transactions performed by customer exceeded Partner's monthly count limits.
56Exceeds Partner Monthly Load Limits -AmountReturned if total amount transacted by customer exceeded Partner's monthly amount limits.
60MoneyPak -InvalidReturned if MoneyPak number is invalid.
61MoneyPak Status -InvalidReturned if MoneyPak status is not active.
63MoneyPak -BlockedReturned if MoneyPak is blocked by Green Dot.
64MoneyPak -ConsumedReturned if MoneyPak is already consumed.
65MoneyPak -Insufficient FundReturned if MoneyPak is partially used.
66MoneyPak Funding DelayReturned if there is a funding delay on MoneyPak.
98Unable to Void –Already Posted, Full Amount Not AvailableReturned if original transaction amount loaded to customer’s account cannot be reversed as full amount is not available.
99Non-Successful –UnspecifiedReserved ONLY for system errors.Please use the appropriate error codes above to report any transactional errors.
-999TimeoutInternally generated by Green Dot if no response is received for the API Request from Partner in a pre-defined time periodOR Partner can return this response code in a use case where an AuthVoid or AuthCommit should be re-tried. This response code will result in a re-tryfor AuthVoidand AuthCommit only.

Updated about 1 month ago