Inventory Order Management Overview

Inventory Order Management enables partners to request replenishment of physical card stock (for example, blank instant‑issue cards or other program card supplies) through a standardized, partner-facing API. Instead of manual ordering via email or spreadsheets, partners can submit an inventory order specifying the program, card stock type/product, quantity, and delivery destination, allowing replenishment to be integrated directly into partner operations workflows and internal tooling.

After an order is submitted, partners can use the API to retrieve order details and track status through fulfillment (e.g., accepted, processing, shipped, delivered, or exception states such as rejected/canceled). This supports common partner needs like keeping multiple locations stocked, preventing out‑of‑inventory issuance delays, reconciling deliveries, and troubleshooting fulfillment issues—all without exposing the workflow to end users.

Inventory Order Management API Endpoints

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Click the links in the API titles to lead to their respective API reference with full details.

Submit a card inventory order request

This API is used to submit an inventory order request.

API Call Structure

POST​ /programs​/{programCode}​/order

Check the status of a card inventory order

This API is used to get inventory order information.

API Call Structure

GET ​/programs/{programCode}/order/{orderIdentifier}