Update Account Status to Restricted

This endpoint provides the ability to close accounts without the assistance of the Green Dot Care team.

  • Close an Account
  • To set an account to restricted customer initiated spend down:
    • Submit a request to close the account by calling PUT /programs/{programCode}/accounts/{accountIdentifier}/close
    • Once the request is processed by the system, the partner will receive a response containing the following account status information:
      • The account status will be changed to restricted
      • The account status reason will be customerInitiatedSpendDown
      • There will not be a kycPendingGate (cure) (i.e. kycPendingGate: none)
    • All funds currently in the spend purses will be moved back to the primary purse automatically.
      • Note: For an account to be closed, it must be set to a restricted customer initiated spend down state.
    • The current status of the account must be normal.
    • An account with a negative balance cannot be closed using the API
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