Set Customer Care Cases

post https://example.com/swagger/programs//customerCare/cases

Create customer support cases How it works:

  • The partner’s customer will create a case using their mobile app by calling POST programs/{programCode}/customerCare/cases
  • A new case for the customer will then be created in Salesforce for Green Dot’s agents, allowing them to handle the case.
  • The partner will receive the case number in their response details. The case number can also be displayed to the customer.
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